Colourgen has promoted Piotr Tumilowicz to the role of Senior Field Service Engineer.
Prior to joining Colourgen in 2007, Piotr's technical career has spanned time with Canon where he worked on small bubblejet and laser printers, to HP and Xerox where he gained experience on production and large format printers. Since 2007, he was one of a team of Field Service Engineers with Colourgen working largely on OEM Mutoh and Seiko II wide format printers and associated software.
Mark Lambert, Director at Colourgen says, "We created the new role of Senior Field Service Engineer to ensure that the procedures and standards being used by our team of Service Engineers were consistently reviewed and improved. The aim of this is to give our customers the best possible experience and to ensure both a quality and timely response for their hardware support requirements."
He concludes, "As our technically most experienced team member with excellent interpersonal skills, we felt that Piotr with his 'leave no problem unresolved' attitude was ideally placed to head up the team and offer our customers the high level of value added support expected of Colourgen."