Hexis, the French vinyl manufacturer, has been granted renewal of their ISO 9001:2000 certification for their quality management system for the design, manufacture, distribution and trading of visual communication media and protective films on its 4 sites in France. Hexis have ISO 9001:2000 approval since 2005.
Bureau Veritas, one of the largest quality management system registrars, granted this certification until 2011 after conducting extensive audits of the Hexis quality management processes.
A computerised traceability system ensures consistent quality checks and conformity of materials and products with specifications all along the production chain, from the supplier to the end-user thus guaranteeing coherent quality control throughout.
The company’s biggest asset in its aim of responding to clients’ expectations and to ensure the continued existence of the business is a strict policy of quality assurance for products, services and organisation. Constant improvement of the global performance is an ongoing objective.
The company’s overall policy is based on active listening to clients’ concerns to ensure customer satisfaction through innovative design and product performance. Quality of raw materials and finished products, guaranteed lead-times and high-performance production equipment are the essential ingredients to this objective.
"ISO 9001 is without a doubt the leading international standard for quality management in an industrial business,” comments Michel Mateu, president of Hexis Group. “We are honoured to have earned this certification. But for us ISO 9001 compliance is an on-going process and our quality management, rigorous product traceability and proactive customer service promote continuous improvement within our organisation."
Yvan Aliaga, QA Manager at Hexis, explains how the certification benefits the customer: "Being an ISO 9001 company embraces all aspects of our activity - design, production and sales. Everybody talks about Total Quality Management, but becoming a certified ISO 9001 company means that we are actually up to the challenge. By preparing for the ISO approval we gain a better understanding of our way of operating and of our customers’ concerns and requirements. With our business partners we all working with the same philosophy."