HEXIS UK Ltd.’s website transformation significantly boosts sales and attracts new customers

HEXIS UK Scott Wilkins in warehouse LFR

HEXIS UK Ltd., the exclusive UK distributor of HEXIS S.A.’s full range of films and media for professional signage, vehicle marking, visual communication and surface protection applications, has significantly boosted its online sales with the implementation of a new website with extensive online ordering capabilities.  In the space of just eight weeks, the company increased its online sales by £100,000 and attracted 300 new customers.

More than a year ago, HEXIS UK Ltd.’s Managing Director Scott Wilkins and his team decided to start researching ways of boosting the company’s online sales.  The company invested extensive resources into developing a fully-interactive and user-friendly website incorporating an advanced online ordering system.

Scott explains: “When creating the new site, we wanted to ensure that our customers could do everything online that they could do over the phone.  By adding an online ordering facility, we are able to respond to our customers’ needs at all hours of the day and night.  

“We are renowned for our high levels of customer service and enabling them to order what they want – and crucially when they want – seemed a logical next step.”  

The new website, which went live at the start of March 2015, boasts an impressive range of materials for sign makers, digital printers, automotive vehicle wrappers and textile garment decorators, alongside all the complementary ranges of tools and accessories.  It enables HEXIS UK customers to manage their accounts, order products, view stock levels, order samples, create quotations, save job order numbers and much, much more online.

On the success of the new site, Scott comments: “I am delighted and frankly quite flabbergasted that the new website has been so successful in such a short space of time.  We knew it was user-friendly, but had no idea it would take off in the way that it has.

“I’m hearing positive feedback from our customers and they love the fact that they can order - or check - whatever they want to 24 hours a day, 7 days a week.  For the smaller sign makers in particular, this flexibility has been a real advantage.  It’s been phenomenal to see the increase in orders on a daily basis and we’re confident that these enhanced online sales will continue.”

With more than 4000 products currently in stock, the company offers next working day delivery throughout the UK and Ireland from its 1900m2 warehouse.  Vinyl for sign making and wrapping can be purchased in a variety of widths up to 1520mm and from 1-30m lengths, digital printing materials are available in all popular widths up to 1600mm wide and even wider for certain banner materials and fabrics.

For more information, please visit www.hexis.co.uk

[Images show (above) Scott Wilkins, Managing Director of HEXIS UK Ltd. in the company's expansive warehouse and (below) outside the company's HQ]

HEXIS UK Scott Wilkins outside HQ LFR