Zünd UK is a world leader in the development and manufacture of digital flatbed cutting machinery used in a wide range of industries typically including signs and display graphics, print and packaging, textiles, composites, aerospace, motorsport and the leather industry.
Due to strong growth and continued investment in the development of our customer service provision, Zünd Plotting Systems (UK) Ltd. is currently recruiting for three Service Engineer positions;
- Northern Field Service Engineer
- Southern Field Service Engineer
- Internal Service Support Engineer – Based at St. Albans, UK
For the Field Service Engineer positions, Zünd is seeking a suitably qualified person ideally to HNC, HND, B/Eng or equivalent in any engineering discipline. Candidates must possess strong computer skills and the ability to use CAD or graphics software would be an advantage.
The work involves the installation and maintenance of high value flatbed cutting capital equipment throughout the UK and Ireland and may involve some European travel. Further responsibilities involve training customers on the use of the equipment and software, on site trouble shooting and repair along with remote telephone support.
Candidates must possess good analytical trouble shooting skills, self-motivated, articulate, customer facing, good time management, as well as being able to demonstrate a hands-on, practical and flexible approach.
Candidates should hold a full UK clean driving license and be in a position to travel at short notice if requested - mainly UK and Ireland. The role will potentially involve a proportion of the working week away from home; occasional weekend work may be required.
For the Internal Service Support Engineer position, the primary responsibility will be to provide telephone/remote access support to our customers and site based engineers regarding all our products, services and applications. In house repairs, and in-house machine refurbishments.
The candidate must possess a good and articulate telephone manner, customer focus, empathy, good analytical trouble shooting skills, self-motivated, as well as being able to demonstrate a hands-on, practical and flexible approach.
The role could potentially involve a small amount of field based work as and when required. Candidates should hold a full UK clean driving license and be able to travel at short notice if requested.
In all cases the right candidates can expect to receive a highly competitive remuneration package, company car, BUPA, contributory pension and a good team of colleagues. Full product training is provided and we offer opportunities for further development.