24 Jun 2018

Two new appointments at PaperlinX to 'improve customer-focus, performance and profitability'

Paperlinx New Appts

PaperlinX has made two new appointments which it says signal its commitment to improving customer-focus, performance and profitability.  Andy Buxton has assumed the role of Sales Director for PaperlinX's Commercial Print sheet business and Mandy Gallego has been appointed as Sales Operations Director.

Buxton will manage the Group’s Account Management with an overall brief to drive improvements to maximise reach and profitability, whilst Gallego will be responsible for the Group’s branch network and will focus on sharpening and shaping operations in order to ensure the delivery of first class customer service and support levels.

“Both are charged with developing and growing our Commercial Print business and improving the service we deliver to our customers,” says the company's Commercial Director, Ian Hunt.

In November, PaperlinX announced its intention to create a flatter management structure and unified account management team within its Commercial Print division. “Despite the challenges posed by an ever-shifting market there is still a massive opportunity for growth. This restructure will ensure that as a Group we’re better placed to meet the needs of our customers, increase our reach and improve profitability,” comments Hunt.

The new business model that will unify product sales across all three companies with a common product range and price list will enable the Group to respond to customer opportunities faster. A dedicated Account Manager, acting as a single point of contact, will provide customers with access to the Group’s entire product portfolio that includes paper, packaging, graphics, digital wide format printers and print consumables.

“These two appointments are the first step in our strategy for growth which will see us offering customers a broader portfolio of products, a greater depth of stock and superior service levels.  Commercial Print is our core business, we are the market leaders and our focus is firmly on growth.

"Our aim is to provide customers with an unparalleled portfolio of products and services and to cement our market leading position in this sector.  This new structure will guarantee that all our products are represented across the country by specialist teams with expertise and experience relevant to the needs of each individual customer and places us in a great position to add value to our customers’ businesses,” concludes Hunt.

James McCourt appointed as Content Manager at Stanford Marsh

Smg James Mccourt Pr

Stanford Marsh Group, established in 1965 to provide wide format printing equipment, technical support and consumables to anyone with a wide format output need, has appointed James McCourt to the role of Content Manager.  In this role he is primarily responsible for keeping the company’s websites updated and managing Twitter plus other social media accounts.


James started at Stanford Marsh 5 years ago as a Graphic’s Media Specialist, having previously spent a number of years within the graphics industry. He was then asked to take a sideways step by forming/managing the new Telemarketing Department.  He assumes the role of Content Manager alongside his existing role within the telemarketing division.

His other responsibilities include organising and supporting the events at which the company exhibits throughout the year and ensuring all relevant marketing collateral is kept up to date.

On James’ appointment Matthew Perkins, Director at Stanford Marsh Group comments, “We’re delighted to have James on board in the role of Content Manager.  His experience in graphics media and telemarketing plus his in depth knowledge of our customer base makes him the ideal candidate for this role.”

For more information on Stanford Marsh Group, please visit www.stanfordmarsh.co.uk





Recruitment: Roland DG recruiting for Field Service Engineer

Lfr Jobs Roland

Roland DG has announced that it is currently recruiting for a Field Sales Engineer in the Luton/Milton Keynes M1 corridor.  Further details can be found below:

Field Sales Engineer

This is a great opportunity to join a successful and expanding business. Candidates must possess a strong electro-mechanical aptitude and be able to demonstrate skilful experience in the repair and service of Large Format Inkjet Printers and have working knowledge of related software packages. Additional knowledge of milling & engraving products would be advantageous.
Person Specification

Critical skills the role holder must possess and demonstrate

  • Have a proven background in field engineering/service ideally with a minimum five years experience.
  • Ideally have service/repair knowledge and experience on Roland product range.
  • Must have Full UK Driving license.
  • Must have a good geographical knowledge of UK and Ireland.
  • Be able to demonstrate a logical approach to problem solving.
  • Knowledge of popular graphic design software such as Corel Draw and Adobe Illustrator is essential, to a level of efficiency to test & demonstrate the Roland product workflow.
  • Ability to work alone but also as part of a team using knowledge sharing to the best advantage for the team
  • Strong understanding of customer requirements.
  • Strong interpersonal skills - collaboration, teamwork.
  • Excellent written and verbal communication skills together with a high degree of computer literacy.
  • Accurate and timely record keeping.
  • Flexible approach to the job& the ability to adapt to new and challenging workloads.
  • Ability to manage own time effectively.

Experience & education

  • Ideally educated to O’Level/GCSE standard or equivalent.
  • Experience of working within a Field Service Environment.
  • Experienced in using CRM systems
  • Knowledge of Microsoft packages – Outlook, Word, Excel. Power Point etc.

For more information, please visit www.rolanddg.co.uk/company/careers/


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Arlon appoints Chad Russell as Director of Business Development

Arlon Chad Russell

Arlon has promoted Chad Russell to the position of Director of Business Development, based in Santa Ana, California.  In this role he will be responsible for Arlon’s product management team, new product commercialisation, product strategy and pricing for all graphics product lines.

Chad worked in Arlon’s sales organisation for eight years and most recently served as National Account Manager for the US market. Chad holds Bachelors and Masters degrees in Business Administration.

“Chad brings a wealth of graphic industry experience to Arlon’s Product Team,” states Ron Hopkins, President of Arlon Graphics, LLC. “His leadership will help Arlon to continuously deliver cutting edge new products and innovative solutions to its customers."

SelecTech appoints new sales executives to handle increased demand for wide format products

Kelly Aaron Pic

SelecTech, a specialist supplier of ink, media and accessories to the professional wide format sign and display print market, has recently appointed Aaron Clarke and Kelly Foster as sales executives to handle increased demand for its products.

Since their appointments in June, they have increased customer numbers by 20%.  Aaron, 27, has responsibility for London, South East and East of England; Kelly, 23, has responsibility for Wales, the Midlands and the South West of England.

Stuart Lee, sales manager at SelecTech, comments, “Aaron and Kelly have been great additions to our team.  They’ve been focusing on building close links with our clients across the UK and are really helping to drive sales forward.”

He adds, “Their appointments have been beneficial to our customers as they now have dedicated contacts within SelecTech to handle orders and queries.  In recent months, we’ve been proactively promoting ‘deals of the day’ online – via Twitter and our website - and Aaron and Kelly have been instrumental in the success of this programme.”

SelecTech has been revamping its web presence in general recently.  The new SelecTech website –www.selectech.co.uk – is easily accessible on both iPhones and Android phones.  All daily special offer tweets will be posted on the website enabling access to live pricing for non-Twitter users.

Simon Cooksey appointed Operations Director at ArtSystems

Simon Cooksey Pic

On 1st October, value-added distributor ArtSystems appointed Simon Cooksey as its new Operations Director. Simon had already been General Manager at the Nottingham-based company since 2009 and has held senior sales and marketing roles in his 11 years there.

Steve Hawker, managing director at ArtSystems, comments, "Simon’s appointment is in recognition not only of his superb work over the last couple of years in bringing our quality processes like ISO 9001 up to spec but also in overseeing expansion in key sections of the company like our technical department. It also ensures that the company has the right level of senior management in place for key developments such as our ISO14001 programme and legal compliances."

He continues, "ArtSystems is unique amongst value added distributors in its commitment to quality programmes; we are already the only distributor in the wide format sector to hold full PEFC and FSC Chain of Custody accreditation. This commitment is reinforced with Simon’s promotion."

Simon Cooksey adds, "The key fact with any quality review or programme is to actively engage both staff and customers to improve what we do. Many aspects of our work require close understanding of our customers’ needs and our aim is to continue this and deepen our understanding in the coming months."

The new position will see Simon taking forward the ISO 14001 quality programme, widening the scope of our ISO9001: 2008  Quality Management System.  He will also be initiating a series of companywide programmes that embrace all aspects of ArtSystems business processes, with the aim of extending the company’s competitive advantage.
[photo shows Simon Cooksey]

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