Roland DG (UK) Ltd, worldwide leading manufacturer of wide format digital inkjet printers, engravers and 3D equipment today announces the launch of its brand new fully-functional website.
After consultation with a variety of both internal and external users, the new Roland website boasts a wide range of new features and benefits designed to help users and potential customers get the best possible information and support for Roland products.
‘We felt that our customers, both existing and new, deserve a better online presence from Roland’, says Jerry Davies, Managing Director at Roland DG (UK) Ltd, ‘Customers need clear and accessible information in order to make informed decisions. Our aim was to guide people through every experience with Roland online as simple as possible. We hope that the new Roland website and the subsequent ways in which we will evolve online will continue to make Roland the easiest company to deal with in the industry’.
One of the most noticeable improvements is the new online technical support centre. This latest feature allows users to access FAQs, help files and downloads for their Roland equipment as well as log support tickets for technical queries. Another new feature is the extensive applications pages, which provide new ideas to those already in business as well as those just starting out.
Davies continues, “This new Roland website not only enables users to find the information they need at the click of a button. Specific help files or media profiles can be made live within seconds, allowing us to respond quickly and efficiently to marketplace needs. It has been designed to grow and develop with the company, and we are extremely pleased with the results so far.”
The new Roland website can be accessed at www.rolanddg.co.uk